Get local Apple hardware service around the world³

Because Apple designs the computer, the operating system and many applications, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.²

• Direct access to Apple experts by chat or phone
• 24/7 priority access through GETSUPPORT.APPLE.COM
• Onsite service³
• Local Apple hardware service around the world³

Coverage for up to two incidents of accidental damage protection every 12 months¹ Get battery service if your battery retains less than 80 per cent of its original capacity¹

AppleCare+ provides up to three years of additional hardware service options, including parts and labour, from Apple-authorised technicians around the world. Service coverage includes:

• Your Mac computer
• The battery¹
• Included accessories such as the power adapter
• Apple memory (RAM)
• Apple USB SuperDrive
• Up to two incidents of accidental damage protection every 12 months, each subject to a service fee of A$149 for screen damage or external enclosure damage, or A$429 for other damage¹

Get direct access to Apple experts, for support using macOS and more

Whether you’re sitting in the comfort of your home or office, or you’re on the go, you can get direct access to Apple experts to answer your questions on a wide range of topics, including:

• Using macOS and iCloud
• Quick how-to questions about Apple-branded apps, including Photos, iMovie, GarageBand, Pages, Numbers, Keynote and pro apps such as Final Cut Pro, Logic Pro and more
• Connecting to printers and wireless networks