Be prepared for anything. Enhance and extend your protection beyond the standard limited warranty with HP Care Packs, which provide options for broader coverage to help you avoid out-of-pocket expenses for unexpected repairs or replacement. Simple pricing. Simple process. Outstanding support.
HP will repair or replace with no loss in coverage, including coverage over multiple instances.: Have true peace of mind with HP Care Pack service plans. There are no deductibles, coverage limits, or hidden fees. Multiple instances are covered and if a replacement is required, your coverage will continue with the new product.
Conveniently connect with an HP service representative 7 days a week by phone or chat.: Call or chat online with an HP Care Pack service representative around-the-clock for convenient, friendly and knowledgeable product service.
Have confidence that your issues will be resolved with original HP parts supported by HP know-how.: Have confidence that your issues will be resolved. The company who manufactured the equipment, services the equipment with original HP parts supported by HP know-how.
Prompt pick up, repair and return of PC
7 days a week remote support
Replacement parts and materials
3-5 business day offsite repair
Prepaid return shipment
|Service Type:||Pickup and return|
|Response time:||Repaired within 3-7 business days|
|Coverage window:||Standard workdays - 9 hours|
|Place of service:||Offsite|
|Service method:||Depot repair|
|Logistics options:||Courier pick up and return|
|Warranty coverage:||In warranty|
|Care Pack type:||Electronic|
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